Massive cyberattack on Ticketmaster: hackers stole personal data of 560 million customers

5. 06. 2024 | Natalie Bezděková

The personal information of more than 500 million Ticketmaster customers was stolen in a cyber attack. The hacker group ShinyHunters claimed responsibility for the attack. Ticketmaster has been the target of a major cyberattack in which hackers gained access to the names, addresses, phone numbers and some payment information of 560 million customers and are demanding a $500,000 ransom. The information was confirmed by Live Nation’s parent company.

Hacker group ShinyHunters first reported the Ticketmaster security breach when it posted an ad offering sensitive data on Wednesday evening. Ticketmaster declined to confirm the information to reporters and customers and only informed its shareholders on Friday evening. The BBC reports that authorities in Australia and the US are working together to resolve the incident.

Ticketmaster, one of the largest online ticketing platforms in the world, is facing one of the largest cyber attacks in history in terms of the number of customers affected. However, it is not yet clear exactly how the data was compromised. In a filing with the U.S. Securities and Exchange Commission, Live Nation said the company’s user data was offered for sale on the dark web on May 27. The company is investigating this but has not confirmed the number of customers affected.

“We try to minimise the potential risks to our users. We have informed and are cooperating with law enforcement authorities. We also inform regulators and users about unauthorised access to their personal data as appropriate,” Live Nation was quoted by The Guardian as saying.

The company said the security breach is unlikely to have a material impact on Live Nation’s business or financial results.

The same hacking group is now also attacking Santander Bank. Hackers on the dark web claim to have obtained bank account details of 30 million people, including 6 million account numbers and balance information, 28 million credit card numbers and HR details, the BBC reports.

According to the BBC, the attack is part of a wider hacking attack on cloud service provider Snowflake, whose services are used by many large companies to store data in the cloud. Snowflake has informed its customers of the increased threat of cyber attacks.

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Author of this article

Natalie Bezděková

I am a student of Master's degree in Political Science. I am interested in marketing, especially copywriting and social media. I also focus on political and social events at home and abroad and technological innovations. My free time is filled with sports, reading and a passion for travel.


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